How can I order?
You can place on order 24/7 on all items in my shop.
Or you can contact me here with all your questions and inquiries and I will gladly answers all of them.
How can I pay?
I offer you various payment options:
Credit / debit Card
You can pay directly via the website. The advantage of this is that you will receive immediate confirmation of your payment and that we can deliver the order faster.
Direct bank transfer
When completing the order, you will receive an order confirmation, with all the details for payment. As soon as we have received the payment, we will deliver the order.
Can I choose a different delivery address?
I ship your order worldwide to the address of your choice. During the ordering process you can indicate which alternative delivery address should be used.
when will my order be delivered?
Belgium: 2-5 working days
Europe: 5- 9 working days
Worldwide: 7- 14 working days
What are the shipping costs?
Deliveries within Belgium are € 7,50.
The rest of EU: € 16,50.
For orders outside of the EU we ask € 36,50 for handling and shipping costs.
Customs and duty shipments outside of the EU (European Union) may be subject to import duty/tax or customs clearance charges, which may be applied once a shipment reaches the country. I have no control over additional customs charges and as such these charges are to be paid by the purchaser.
Do you deliver outside of the Benelux?
I ship your order worldwide. If your country isn’t in the list of destinations, please contact me.
What to do if I have a complaint about the order?
We handle your order with the utmost care!
In the unlikely event that you have a complaint about an order, please contact me as soon as possible. I will then provide a suitable solution.
What about my privacy?
I think your privacy is important.
All information collected on the website is primarily used to process your order. This information is used only for the purposes of processing and shipping your order, and will under no circumstance be sold, disclosed or distributed to any third party.
My question is not listed here what now?
Do not despair!
You can always contact me here with all of your worries, questions and what not. I will be happy to try to answer all of them.